March 11, 2024

The rapid introduction and evolution of artificial intelligence into our technology-driven lives has elicited a spectrum of emotions. On one end, many are fearful that AI will supplant their careers and impact their personal lives. At the other end, there is genuine excitement and curiosity about what AI can do for the best. In between the endpoints on this continuum there is a plethora of positive and negative feelings mixed with popular misunderstandings and limited knowledge of AI that together impact meaningful conversations about this new tool.

If we take a step back, and subtract the noise surrounding AI, we can explore artificial intelligence for what it is: a new technology tool with remarkable processing power. And, like any tool, its application will only be judged a success if we – as humans – learn how to use and partner with this quickly advancing and evolving technology.

Even on the consumer level, AI feels like a difficult concept to grasp. Generative AI tools are little more than prompt boxes that attempt to deliver something close to what you ask it - not unlike the search engine bar we've grown up using. It's simple enough: ask it to make something, and it will make...something, even if it's not quite what you wanted. When you take more time to understand what the AI tools are doing behind the scenes, the user can approach it more intelligently and get advanced results.

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How many projects have stalled out over the years purely because you just didn't have the time, resources, bandwidth, or budget to grasp the scale of the project? How many pie-in-the-sky ideas are sitting on your backburner because your best people are slogging through all manner of data entry, processing, analysis, and cleanup? It's difficult to think about building a skyscraper when you spend most of your day sweeping up the ground floor. With the right AI tools, and the right approach to using those tools, your team can start building the applications you need to move your company skyward.

The AI-Enabled Citizen Developer

As No-Code platforms become the standard throughout the industry, more and more employees are harnessing the power of these applications to improve their processes, get better results, and ultimately get more done in a day, week, or quarter. While we like to think of no-code as "anything is possible," there is still a learning curve for non-programmers to become the no-coding coders, known as Citizen Developers (CDs). AI tools can help get CDs up and running to be application building pros in a matter of weeks. And what we’ve found is that there are a number of different approaches to AI, all of which can benefit your daily activities.

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The Opportunity for Lifelong learning

On the upside, there is always something new with AI. Whether the industry creates something that changes the scale of things or if your internal apps evolve into something new, the opportunity to continue your education is always there. It is quite possible for your CDs to learn something new every day about how AI behaves or the outcomes they can expect. Every prediction or result is the chance to reverse-engineer how the application is performing so you can enrich with new data sources or discover a new means of thinking about your company, product, application, and other outcomes.

As a leader, AI is the chance for you to encourage your team to experiment and educate. How are you going to foster this development? Better yet, are you ready for what these experiments may deliver?

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