To report an issue you encountered, you must:

• Open the Internal Help Desk application from the Support section of the Sidebar menu, or from the Navigation menu. 
• Fill out the record with details about the issue, such as the steps that led to it, priority, approximate date and time it occurred, and any error messages you received. 
• Optionally, use the Attachments page to add a screenshot or video to your ticket. 
• Save the record to send it to a system administrator for review.